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Home Computers Articles Windows Vista Resolving VBScript Error 2738 in Windows Vista and XP
Resolving VBScript Error 2738 in Windows Vista and XP PDF Print E-mail
Written by Terry Cameron   
Monday, 22 June 2009 18:32
If you try installing a program in Windows XP or Vista and receive an error that says: "Error 2738. Could not accessVBScript run time for custom action" this guide should help.

Why does this error happen? The vbscript.dll file needs to be registered with the system in order to work.

Follow the steps below and your problem should be resolved. If you are using Windows Vista 64bit you will also need to do step 5.

  1. Start Menu -> All Programs -> Accessories
  2. Right click on Command Prompt and select Run as administrator
  3. Type "cd c:\windows\system32" into the command prompt window
  4. Type "regsvr32 vbscript.dll"
  5. If you have Windows Vista 64bit you'll also need to type "cd c:\windows\sysWOW64" to change the 64bit directory and type "regsvr32 vbscript.dll" again.

Comments (2)

Vbscript error on Windows Vista 64 bit
Thanks for the above which I tried because I cannot instal iTunes on my computer. I receive the error message that says "regsvr32vbscript.dll" is not a recognized internal or external command, operable program or batch file.
What am I doing wrong please
Bosun Ojomo , August 02, 2010
reply to Bosun
You left out a space. The command is regsvr32 vbscript.dll (extra spaces added for emphasis, you only need one).
Meladi , August 26, 2010

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